Returns & Exchanges

At Akkogear, we stand behind the quality of our mechanical keyboards and accessories, offering a 30-day return window for items in their original packaging. Whether you have an issue with your hardware or simply changed your mind, we are here to ensure a smooth resolution.

1

Initiate Your Request

Contact our support team within 30 days of delivery with your order number and the reason for your return to obtain a Return Merchandise Authorization (RMA).

2

Prepare the Package

Securely pack the electronics in their original box, ensuring all keycaps, switches, cables, and manuals are included to avoid restocking fees.

3

Ship the Item

Affix the provided shipping label or use a trackable carrier to send the package to our designated service center for technical inspection.

4

Receive Refund or Exchange

Once our technicians verify the item's condition, we will process your full refund or ship your replacement unit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing